Shearman & Sterling advised Citibank, N.A., as administrative agent, on an amendment to extend the maturity of [24]7.AI, Inc’s existing $61.5 million revolving credit facility to finance general corporate purposes. 

[24]7.ai, Inc. provides cloud-based customer engagement solutions for various brands in financial services, retail, telecommunications, technology, and travel industries worldwide. It offers [24]7 Predictive Experience Platform, a predictive analytics and real-time decision platform; [24]7 Assist that delivers agent assistance through web, mobile, social, and voice interactions; and [24]7 Social, a suite of applications that leverages prediction, real-time decisioning, and intuitive design frameworks.

The Team