Shearman & Sterling is advising a consortium of Everstone Capital Partners III, L.P. and Sunrise BPO Pte. Ltd., on the acquisition of C3/CustomerContactChannels Holdings Inc. The transaction is expected to close prior to the end of 2016, subject to satisfaction of customary closing conditions.
Headquartered in the US and with operations in the Philippines and Guatemala, C3 serves multiple industries through its business process outsourcing (BPO) model such as healthcare, travel and hospitality, consumer internet, financial services, healthcare, travel and hospitality. It also provides training and consulting services in the customer management solutions space.
The Everstone Group is a premier India and Southeast Asia focused private equity and real estate investment firm with assets under management of US$3.3 billion. Everstone has around 200 people working across five offices including Mumbai, Delhi, Bengaluru, and Mauritius.
The Shearman & Sterling team is led by partner Sidharth Bhasin
(Singapore-Mergers & Acquisitions); with support from associates Gordon Palmquist, Paul Jun (both Tokyo-Mergers & Acquisitions), Matthew Shearman and James Clayton-Payne (both Singapore-Mergers & Acquisitions).
The team also includes partners Ken Laverriere (New York-Compensation, Governance & ERISA), Larry Crouch
(Menlo Park-Tax), Richard Hsu (Menlo Park-Intellectual Property Transactions), Michael Dorf
(San Francisco- Mergers & Acquisitions) and Jessica Delbaum
(New York-Antitrust); counsel Eileen O’Pray (Menlo Park-Tax), Kelly Karapetyan (New York-Antitrust), Sharon Lippett (New York-Compensation, Governance & ERISA); and associates Francisco Cebada (New York-Compensation, Governance & ERISA), Benjamin Petersen, Marc Elzweig (both Menlo Park-Intellectual Property Transactions) and Emalie Sundale (Menlo Park-Tax).